Return & Replacement Policy – Hmaguri

At Hmaguri, we always strive to provide the best experience and satisfaction to our customers. If for any reason you are not satisfied with the product you received, you may request a return or replacement according to our 7 Days Return & Replacement Policy.

1. Return & Replacement Time Frame

Customers can request a return or replacement within 7 days from the date of delivery. After 7 days, we will not be able to accept any return or replacement requests.

2. Replacement Policy

If you receive a wrong product, damaged product, or face a size issue, you may request a one-time replacement within the allowed time period. After reviewing your request, our team will arrange a replacement with the same product (subject to stock availability).

3. Conditions for Return or Replacement

To be eligible for a return or replacement, the following conditions must be met:

• The product must be unused and in its original condition
• All original tags and packaging must be intact
• Products that are used, washed, or damaged by the customer will not be accepted for return or replacement

4. How to Request Return or Replacement

To request a return or replacement, customers need to visit the Return / Replacement Request page on our website and fill out the form with the required details such as order number and the reason for the request.

5. Product Pickup

Once your request is approved, our delivery partner may arrange a pickup from your address, or you may receive instructions on how to return the product.

6. Request Approval and Processing

After verifying the returned product and request details, our team will process the replacement. If the request is approved, a replacement product will be shipped as soon as possible.

7. Contact Us

If you have any questions regarding return or replacement, you can contact us through the Contact page on our website.

At Hmaguri, we are committed to providing a safe, reliable, and satisfying online shopping experience for our customers.

Hmaguri – Your Satisfaction Is Our Priority.